Go … There are two ways to check your status, either via your travel agent or by calling 1-800-Go-Costa. Costa Crociere S.p.A., Piazza Piccapietra, 48, 16121 Gênes, Italie. If you choose to deny the voucher and forfeit its greater value you will only receive 100% of the payment Costa has collected in the original form of payment. Can I use this voucher on a cruise that I have currently booked? All ships . Best Selling Cruises. Are you looking for a Cruise you don't know who to go to? Find great deals and specials on Caribbean, The Bahamas, Alaska, and Mexico cruises. Für den Zugang zu MyCosta geben Sie bitte Ihre Buchungsnummer und Ihren Nachnamen ein. Coronavirus (COVID-19) Health Protocols. Yes, the same voucher can be used for the purchase of several new cruises until its amount is exhausted. The ship also has the same platform as sister line Carnival's four Spirit-class ships like Carnival Miracle. No, the voucher only applies to the cruise fare. Refund will be issued no earlier than 90 days after the request. Costa Cruises announced yesterday that it is introducing coronavirustests for all passengers on its ships, in the latest cruise news. Choose your country / region. Sur cette page, vous trouverez les dernières informations à ce sujet. We will continue to follow relevant developments in the response to the COVID-19 situation, and if necessary, we will provide updates. If there is an excess amount in the voucher, can it be used on another booking? Excludes group bookings and bookings made through Group suppliers, Tour Operators, or retail agencies booking through Tour Operators. The voucher is made out to the primary contact guest of the booking. I have not received my voucher, who should I contact? MORE DETAILS. How can I check my voucher status and amount? Footer. The amount of the voucher reflects at a minimum the amount that was collected by Costa. Il s'agit d'une situation exceptionnelle pour nous tous et nous comprenons votre incertitude concernant votre croisière réservée. No, the voucher is a future cruise credit which allows you to apply it on a future booking. Costa Crociere S.p.A. (Italian pronunciation: [ˈkɔsta kroˈtʃɛːre]), operating as Costa Cruises (Italian: Costa Crociere), is an Italian cruise line founded in 1854 and organized as a wholly owned subsidiary of Carnival Corporation & plc since 2000. Refund will be issued no earlier than 90 days after the request. Das Unternehmen ist eine der vier operativen Gesellschaften der Carnival Corporation & plc. Yes, the voucher can be used on any rate. Information à propos de la situation actuelle . Choose your country/region of residence and start dreaming your next cruise! If you booked directly with Costa, you can redeem the voucher by calling 1-800-Go-Costa. All Future Cruise Credit vouchers were sent to the primary guest contact email that was provided. "The voucher allows you to continue to visit the world plus a bonus to spend on cabin category upgrades and itinerary options. Über sie betreibt der Weltmarktführer für Kreuzfahrten neben den Costa Kreuzfahrten auch die Schiffe der Marke AIDA Cruises. The company; Sustainability; Contact us; Company data; Press; Work with us; Useful links. Date de mise à jour : 10/12/2020 . Le Costa Deliziosa terminera sa croisière en cours le 7 novembre à Trieste et interrompra ensuite ses activités pendant sept semaines, annulant les croisières des 7, 14, 21 et 28 novembre, et des 5, 12 et 19 décembre. The Costa Cruises fleet of ships is the pride of the company, each one offers unique character and exclusive services, but they are united by an unmistakable style: the Costa style. Februar 2021 tritt die Costa Firenze ihre Jungfernfahrt an – eine traumhafte Mittelmeer-Kreuzfahrt zu herrlichen Reisezielen in Italien, Frankreich und Spanien. Will the voucher have the penalty amount taken out at the time of cancellation? Due to the emergency situation linked to the global Covid-19 pandemic and with the further introduction of containment measures (such as closing ports and restrictions on the movement of people who do not actually allow to operate), Costa Cruises has extended the voluntary suspension of selected cruises up to the dates above for North American guests. The Voucher must be redeemed by June 30, 2023 and must be used on sailings with a departure by December 31, 2023. On board credit is issued in US Dollars and will be converted onboard to Euro currency ships at the current exchange rate. +1 800 743 0119 Contact Us. Exploration, sharing, enrichment: experience a diverse career journey! Wegen des Verdachts auf das Coronavirus sitzen insgesamt rund 7000 Passagiere an Bord des Kreuzfahrtschiffes "Costa Smeralda" im Hafen der italienischen Stadt Civitavecchia fest. Découvrez les offres exclusives et les destinations de rêve Costa Croisières. Sail through the Western Mediterranean on our newest ship Costa Smeralda! Costa Smeralda: Sensational Italy at Sea. The Voucher must be redeemed by June 30, 2023 and must be used on sailings with a departure by December 31, 2023. Le nouveau navire Costa Firenze, en cours de finalisation au chantier naval Fincantieri de Marghera, sera livré comme prévu mi-décembre 2020. Costa Atlantica was unveiled in 2000, the ship is one of four Costa ships built during the 2000s that are designed with magrodome-covered pool areas with other features that allow for travel to a wide array of destinations. A … Unzählige Aktivitäten an Bord, stilvolle Bars und Gourmet-Restaurants sowie ein großzügiger Wellnessbereich machen Ihre Kreuzfahrt zu einem unvergesslichen Erlebnis. Brindiamo beverage package included for Comfort and Comfort Plus . Book packages and services in advance and pay for them when you are on board. A FUTURE CRUISE CREDIT VOUCHER OF 125% CMS. Find out the numerous offers and book your holiday whit Costa Cruises! This will be … Costa Cruises is taking steps to inform travel agents and customers affected by the changes. COVID-19 River Cruise Resources. In any case, the bookings must be made by June 30, 2023 and the sailing date is by December 31, 2023. New winter 2020/21 itineraries. La situation sanitaire mondiale exige une action sans précédent pour. Vacation Cruise Packages at Costa Cruise. Company information. The voucher will be sent to the email of the primary contact guest. No, the voucher only applies to the Cruise fare. Coronavirus : Les compagnies de croisières suspendent leurs activités. Contact pour la Suisse: Costa Croisières Sàrl, Stampfenbachstrasse 61, 8006 Zurich. Does the voucher cover all costs including insurance, any visas, other costs? Durch solche Artübertritte sind beim Menschen unt… Il démarrera ses croisières de sept jours à partir du 28 février 2021 avec des escales en Italie, en France et en Espagne si le contexte sanitaire dans ces pays le permet. We are currently laser-focused on additional safety enhancements for our return to service. Book now and get up to 40% discount on our favourite destinations! Verpassen Sie nicht den Stapellauf der Costa Firenze! Ihre Vertreter verursachen bei verschiedenen Wirbeltieren wie Säugetieren, Nagetieren, Fischen und Vögeln sehr unterschiedliche Erkrankungen. Informations sur les nouveaux voyages et les croisières annulées | Costa Croisières. As the world continues to address challenges regarding COVID-19, Cruise Lines International Association (CLIA) has been communicating with River Cruise Operators around the world, as well as leading health authorities and our partners across the wider travel community, to help coordinate efforts during the ongoing suspension of worldwide operations. Nous allons traiter les réservations par ordre chronologique (date de départ), ce qui pourrait prendre un certain temps – nous vous remercions par avance de votre compréhension. Skip to Footer Content. If your cruise has been canceled by Costa Cruises due to the COVID-19 pandemic, you will receive: A FUTURE CRUISE CREDIT VOUCHER OF 150% For cruises originally scheduled for 2020 in March, April and May A FUTURE CRUISE CREDIT VOUCHER OF 125% For cruises originally scheduled for 2020 from June to December 18th . Tauchen Sie ein in die wunderbare Welt von Costa Kreuzfahrten! $100 per person on board credit will be added with a maximum of $200 on board credit per cabin. Die Costa Diadema wurde gebaut, um Ihnen traumhafte Augenblicke im Zeichen von Entspannung und Vergnügen zu schenken. For cruises originally scheduled for 2020 from June to December 18th. CMS. By submitting the Refund Request Form, you forfeit the right to rebook a new cruise with up to a $200 on board credit per cabin and will only be issued a refund of the payment Costa Cruises has collected in the original form of payment. If there is a remaining balance after the cruise, it cannot be redeemed as a refund and has no cash value. Until when is the voucher valid and on which departures can it be used? Only valid for FIT bookings made through retail agencies and directly with Costa Cruises. If your cruise has been canceled by Costa Cruises due to the COVID-19 pandemic, you will receive: A FUTURE CRUISE CREDIT VOUCHER OF 150% Guests who were originally booked to sail between December 19, 2020 up to the below resumption date will have the opportunity to rebook with a $100 obc per person (up to $200 obc per cabin)* or request a refund by January 31, 2021. Die Costa Crociere S.p.A. ist ein italienisches Kreuzfahrtunternehmen mit Sitz in Genua. It does not cover other services added to the booking. The offer is not transferrable. Découvrez les informations importantes et les mises à jour de MSC Croisières, liées à la situation du Coronavirus Covid-19. Les itinéraires d'octobre 2020 à mars 2021 feront l'objet d'annulations ou de modifications. The final amount will be communicated to you. CMS. If you had a cancelled cruise in October-December, vouchers will be sent out in the upcoming weeks by email.. Costa Cruises S.p.A. - VAT No. Customize your cruise with excursions, drink packages, spa treatments, photos and gifts with the Costa logo, and much more. Big sale. Australis, croisières d’expédition en Patagonie, voyage par les canaux et les fjords les plus austraux du Chili et de l’Argentine. COSTA Meeresspezialitäten GmbH & Co. KG ABOUT US; OUR FLEET; SOCIAL AND ENVIRONMENTAL RESPONSIBILITY; PHOTO GALLERY; … IT 0254900108 - All rights reserved, The Italian government has officially approved the resumption of cruise operations and. So erreichen Sie uns per Telefon, Fax oder Post Telefon: 04921 / 96 13 - 0 Fax: 04921 / 96 13 - 20. Call. If booked through a travel agency, you can only redeem the voucher through the same agency. See details. If you are the primary guest and did not receive an email, please call our call center at 1-800-GO-COSTA (1-800-462-6782) for your voucher details. Le monde est si beau en italien, découvrez-le avec Costa ! Can I use the voucher for onboard services? No, but the higher voucher amount does allow for date and category upgrade flexibility. Nous informerons dans les meilleurs délais tous les clients ayant réservé une croisière dans la période mentionnée au sujet des développements en cours. Discover where they will take you and the benefits of holidaying with Costa. No need to contact us, vouchers will be sent by October 31, 2020 to the email on record. Terms & Conditions: Form must be completed by January 31, 2021 to be valid. Appelez maintenant MSC Croisières au 01 70 74 00 55 pour obtenir des informations sur la compagnie de croisière et ses destinations, ses excursions et ses offres. Toutes les mesures de sécurité pour protéger votre santé: check-in en ligne, tests Covid pour tous les passagers, excursions en petits groupes et bien d'autres nouvelles. To request a refund, please complete this form. Explore the Costa ships, including Costa Smeralda, which will join our fleet in 2019. Visitez le site et préparez votre voyage en croisière. Venez explorez la Patagonie, la Terre de Feu et le Cap Horn. Yes, the remaining amount can be used on another booking until the full amount of the voucher is exhausted prior to its expiration date. If your future cruise booking has not been paid in full, you may apply this voucher to that booking. Gönnen Sie sich einen unvergesslichen Urlaub und genießen Sie neue Erfahrungen: Februar bis Mai 2021. To develop our future boarding screening process and updated health protocols, we are collaborating with government health authorities, the Cruise Lines International Association, and our own team of medical experts. Die Virusfamilie Coronaviridae ist eine Familie innerhalb der Ordnung Nidovirales. The onboard credit cannot be used in the Casino or be applied to the Hotel Service Charges/Gratuities. Get on board! Your safety is our priority 2020-2021 Season Information Update >> WHY AUSTRALIS. Costa Crociere S.p.A. | 157,231 followers on LinkedIn. Carnival cruise deals and cruise packages to the most popular destinations. By submitting this form, this option will be for all guests in the booking. See the offers and the fabulous destinations of Costa Cruises. Does the future cruise credit voucher equal to the amount I paid for the cruise? MSC Croisières propose des vacances en Méditerranée, dans les Caraïbes, aux Émirats et dans le monde entier. Costa Smeralda Costa Venezia Costa Diadema Costa Fascinosa Costa Favolosa Costa Deliziosa Costa Pacifica Costa Luminosa Costa Serena Costa Magica Costa Fortuna Costa Mediterranea Costa Atlantica. Visit our website and get ready for a holiday that’s all about happy! No matter what kind of holiday you are looking for, with Costa you can make it happen: from our cabins overlooking the sea to excellent gastronomy. Erfahren Sie mehr über unsere einzigartigen Schiffe, Angebote , Routen, Pakete und Reiseziele . La situation sanitaire mondiale exige une action sans précédent pour garantir la protection de la santé dans le monde entier. For cruises originally scheduled for 2020 in March, April and May To submit your request please fill out the Refund Request form here. If you choose to deny the voucher and forfeit its greater value you will only receive 100% of the payment Costa has collected in the original form of payment. so that you can continue to visit the world plus a bonus to spend on cabin category upgrade and itinerary options. Les réservations de voyages à long terme vers toutes les destinations sont bien sûr toujours possibles et nous nous réjouissons de vous accueillir bientôt à nouveau à bord de nos navires. En savoir plus sur notre site Internet Get ready to relax on your all inclusive cruise holiday vacations. Can I use the voucher on multiple bookings? Informations sur la gestion des croisières annulées. Can I request a refund instead of the voucher? Excludes group bookings and bookings made through Group suppliers, Tour Operators, or retail agencies booking through Tour Operators. We know that in order to be a truly memorable vacation, a cruise must first and foremost be a pleasant and relaxing experience; therefore, we have dedicated our utmost attention to the implementation of new procedures and protocols with the assistance from all levels including international, national and local governments and health officials. Payment will be issued no earlier than 90 days after the request. Only valid for FIT bookings made through retail agencies and directly with Costa Cruises. Passen Sie Ihren Urlaub umgehend Ihren eigenen Bedürfnissen an, indem Sie aus einer Vielzahl von Ausflügen, Getränkepaketen, Wellnessbehandlungen, Fotos und Geschenken mit Costa-Logo, persönlichen Feiern und Überraschungen und vielem mehr Ihr eigenes Wunschpaket zusammenstellen. To submit your request please fill out the Refund Request form here  . Costa Cruises has had a complaint filed against it after passengers caught coronavirus while on holiday on the Costa Magica ship, in the latest cruise news. 2,942 talking about this. Coronaviren sind genetisch hochvariabel und einzelne Virusspezies können durch Überwindung der Artenbarriere auch mehrere Wirtspezies infizieren. Offer valid until January 31, 2021. If the voucher amount is greater than the total amount of the new booking, is it possible to get a refund for the excess amount?